Our commitment to privacy
TradeKrafts Capital Investment Limited is committed to maintaining the confidentiality, integrity, and security of personal information about our current and prospective customers. In this policy personal information means “personally identifiable information.” Please note that certain details of this policy may depend on whether you deal with us directly as an individual investor, or whether TradeKrafts Capital Investment Limited provides services to your employer or plan sponsor. The privacy policies are reviewed by TradeKrafts Capital Investment Limited periodically. Our printed and online notices are then updated to reflect any changes.
TradeKrafts Capital Investment Limited takes great care to protect personal information about you and when we use it, we do so with respect for your privacy. We may use personal information about you to service, maintain, and protect your account; process transactions in your account; respond to inquiries from you or your representative; develop, offer, and deliver products and services; or to fulfill legal and regulatory requirements.
We may collect public and non-public personal information about you from you or your representative on through our website or offline applications or forms (for example, name, address, National Identity Number, birth date.)
How we protect information about you?
TradeKrafts Capital Investment Limited considers the protection of personal information to be a foundation of customer trust and a sound business practice. We employ physical, electronic and procedural controls and we regularly adapt these controls to respond to changing requirements and advances in technology. At TradeKrafts Capital Investment Limited, we restrict access to personal information to those who require it to develop, support, offer and deliver products and services to you.
How we share information about you with third parties?
TradeKrafts Capital Investment Limited does not share personal information about our customers with unaffiliated third parties for use in marketing their products and services. We may share personal information with the following entities:
Unaffiliated service providers (for example, printing and mailing companies, securities clearinghouses, marketing service providers, and other entities who may provide services at TradeKrafts Capital Investment Limited direction)
Government agencies, other regulatory bodies and law enforcement officials (for example, for tax purposes or for reporting suspicious transactions)
Other organizations as permitted or required by law (for example for fraud prevention or to respond to a subpoena)
Our service providers are obligated to keep the personal information we share with them confidential and use it only to provide services specified by TradeKrafts Capital Investment Limited.
Based on the nature of your relationship with TradeKrafts Capital Investment Limited, we may exchange information with other third parties as described below:
If we provide workplace services to your employer or plan sponsor, such as payroll, human resources or benefits advisory and/or recordkeeping services, we may exchange any information received in connection with such services with your employer or plan sponsor or others they may authorize.
If you conduct business with us through your investment professional, we may exchange information we collect with your investment professional or with others they may authorize.
How we share information about you within TradeKrafts Capital Investment Limited?
We may share personal information about you with various TradeKrafts Capital Investment Limited corporate affiliates including internal service providers which perform, for example, printing, mailing, and data processing services. Additionally, if you interact with TradeKrafts Capital Investment Limited directly as an individual investor or if TradeKrafts Capital Investment Limited provides services to your employer or plan sponsor, we may exchange certain information about you with our financial services affiliates, such as our brokerage and insurance companies, for their use in marketing products and services as allowed by law. Information collected from investment professionals and customers is not shared with our affiliates for marketing purposes, except with your consent and as allowed by law.
Your digital privacy
Privacy, security, and service in TradeKrafts Capital Investment Limited online operations are just as critical as in the rest of our business. We use firewall barriers, encryption techniques, and authentication procedures, among other controls, to maintain the security of your online session and to protect TradeKrafts Capital Investment Limited accounts and systems from unauthorized access. When you interact with us by using our websites, online services or mobile applications that are owned and controlled by us ("our digital offerings"), we manage these personal information in accordance with all of the practices and safeguards described previously.
When you use our digital offerings, we may collect technical and navigational information, such as device type, browser type, Internet protocol address, pages visited, and average time spent on our digital offerings. We use this information for a variety of purposes, such as maintaining the security of your session, facilitating site navigation, improving TradeKrafts Capital Investment Limited website design and functionality, and personalizing your experience. Additionally, the following policies and practices apply when you are online.
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